A defect has been detected in the EXO OFFICIAL FANLIGHTS purchased after March 17 (KST). Those who have already received the fanlight are recommended to refrain from forcefully assembling the battery packs to prevent damage. If a defect is detected during use, please submit an exchange request to Customer Service via a channel below. - Phone Number: +82-1577-5557 - Email Address: helpdreamus@gmail.com The following information is for customers planning on attending the 2023 EXO FANMEETING "EXO' CLOCK performance. A Customer Service booth will be open on site on April 8 and 9 (KST) through which you can submit exchange requests for the fanlight. We apologize for the inconvenience.
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