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SUPER JUNIOR-K.R.Y. Beyond LIVE Notice
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  • Date 2020.08.21
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Hello. This is SMTOWN & STORE.

SUPER JUNIOR-K.R.Y. We would like to thank all those who purchased Beyond LIVE + VOD TICKET.

We will inform you how to check the code and precautions prior to viewing.

Contents Reference I would like to have a fun concert viewing.

 

[How to check the code number]

My Page> Order History> Order Details> Check Code

 

[How to enter the code number]

1. V app

Enter the code number on the relevant product page (URL will be entered after confirmation) Click the GO button, then enter the code number

2. PC web

Enter the code number on the relevant product page (URL will be entered after confirmation) Click the GO button, then enter the code number

3. Enter the code number after clicking the "Use Code" button at the top of the store (www.vlive.tv/vstore)

For inquiries about entering the code number, please contact the NAVER Customer Center.

(Https://help.naver.com/support/contents/contents.help?serviceNo=12240&categoryNo=23139)

If you cannot confirm the other code numbers or if an error occurs in the gift function, please contact the SMTOWN & STORE 1:1 bulletin board.

* Bulletin board available time: 8/23 12:00-16:00 (KST)

 

[Frequently Asked Questions for V LIVE Code Verification]

 -When you try to enter the code, an error message will appear asking you to link with another account (login screen).

=> V LIVE membership registration and login is required before entering the code.

 -For inquiries about entering the code, 1. The ticket code number you purchased, 2. V number, 3 inquiries. Please contact us with all three listed.

 -Attempts to continue entering code will result in LOCK or an error stating the code used.

.. => I have already logged in via LINE or Twitter. Once you enter the code, you don't have to re-enter it.

 -Input error LOCK five times, please unlock

=> The ticket code number you purchased when you inquired about the contents, 2. V number, 3 inquiries. Please contact us with all three listed

 

Redeemed Product FAQ

https://help.naver.com/support/contents/contents.help?serviceNo=12240&categoryNo=23329

https://m.help.naver.com/support/contents/contentsView.help?contentsNo=11900&lang=en

 

Thank you

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