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[2nd SPECIAL PHOTO GIFT EVENT]RIIZE The 1st Single Album - [Get A Guitar]

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$ 14.72 18.12
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Product Name [2nd SPECIAL PHOTO GIFT EVENT]RIIZE The 1st Single Album - [Get A Guitar]
Discounted Price $14.72 19%
Price $18.12
Reward Points 0.07 P (0.50%)
  • MembershipPINK SILVER Basic Points +0.2%
  • Reward PointsPINK GOLD Basic Points +0.5%
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[2nd SPECIAL PHOTO GIFT EVENT]RIIZE The 1st Single Album - [Get A Guitar] up down 18.12 (  0.07)
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EVENT

공통정보
🎸이벤트 당첨자에겐 아티스트 친필 사인이 된 ‘Rise & Realize’ 사진전 사진들을 드려요!
-본 이벤트는 포토 컨셉에 따라 1회차와 2회차로 나누어 두 번 응모가 진행됩니다.
-1회차(Our Memories & Guitar Hunting) 응모기간 : 9/12(화) 18:00 ~ 9/14(목) 23:59 (KST)
-2회차(Siren & Training Days) 응모기간 : 9/15(금) 10:00 ~ 9/17(일) 23:59 (KST)

🎸구매 안내사항
- RIIZE EVENT ALBUM끼리만 구매 가능합니다.
- 브로마이드 소진/마감
- 응모 기간 내에만 취소/환불이 가능합니다.
- KWANGYA@SEOUL의 중복 당첨이 불가합니다.
- 1회차와 2회차 중복 응모 및 중복 당첨이 가능합니다.
- 당첨자에겐 멤버별 3장 중 1장 랜덤으로 증정됩니다.
- 당첨자 증정 상품은 당첨자 발표 이후, 작성하신 주소로 배송 예정이며 국내 주소지만 가능합니다.

🎸배송 안내사항
- 앨범은 9/19-10/18 이내 배송 시작될 예정입니다.
- 대한민국 배송 한정으로, 국문몰 주문만 가능합니다.

🎸추가 안내사항
- 신분증 및 여권에 표기되어 있는 한글이름(내국인) 또는 영문명(외국인)으로 응모해 주시기 바랍니다.
- 수령자명과 주문자명 정보 불일치 시 추첨 대상에서 제외됩니다.
- 기재하신 개인정보(성함, 연락처, 생년월일 등)가 올바르게 작성되었는지 확인 부탁드리며, 해당 기재 내용에 대한 책임은 본인에게 있습니다.
🎸The winners of the event will receive photos from the ‘Rise & Realize’ photo exhibition, hand-written by the artist!
-This event is divided into rounds 1 and 2 depending on the photo concept, and applications are accepted twice.
-1st round (Our Memories & Guitar Hunting) Application period: 9/12 (Tue) 18:00 ~ 9/14 (Thu) 23:59 (KST)
-2nd (Siren & Training Days) application period: 9/15 (Fri) 10:00 ~ 9/17 (Sun) 23:59 (KST)

🎸Notice on Purchasing
- RIIZE EVENT ALBUM can be purchased together in the same.
- POSTER OUT OF STOCK/No Poster
- Cancellation/refund is only possible within the application period.
- You can not win multiple times for KWANGYA@SEOUL.
- You can apply for and win multiple times in the 1st and 2nd rounds.
- One out of three tickets per member will be randomly given to the winner.
- The prize given to the winner will be delivered to the address you provided after the winner is announced. Only domestic addresses are accepted.

🎸Notice on shipping
- Albums and free gifts will be dispatched from 9/19 to 10/18.
- Due to limited delivery in Korea, only Korean mall orders are available.

🎸Additional Notice
-Please enter using the Korean name (for Koreans) or English name (for non-Koreans) displayed on your ID or passport.
-Purchasers whose name does not match the order recipient’s name will be excluded from the draw.
-Please ensure the personal information you have offered (name, contact number, and birth date) is correct. Responsibility for the given information lies with you.
🎸活动中奖者将可获赠艺人亲签‘Rise & Realize’摄影展照片！
-本活动将根据照片主题，分为第1批、第2批进行两次申请。
-第1批(Our Memories & Guitar Hunting) 申请日期：9/12(周二) 18:00 ~ 9/14(周四) 23:59 (KST)
-第2批(Siren & Training Days) 申请日期 : 9/15(周五) 10:00 ~ 9/17(周日) 23:59 (KST)

🎸购买指南
- 仅限在 RIIZE EVENT ALBUM之间购买。
- 海报缺货/无海报赠品。
- 仅可在申请期内取消/退款。
- 您不能为 KWANGYA@SEOUL 多次获胜。
- 第一轮和第二轮可以多次申请并获奖。
- 每位会员三分之一的门票将随机赠送给获胜者。
- 获奖者的奖品将在获奖者公布后发送至您提供的地址。 仅接受国内地址。

🎸配送指南
- 专辑和特典将在 9/19-10/18 期间进行配送。
- 由于韩国发货有限，仅提供韩国商城订单。

🎸补充说明
- 请使用您的身份证和护照上的韩国（韩国人）或英语（外国人）姓名申请。
- 如收件人姓名与订购人姓名信息不符时，将无法参与抽奖。
- 请确认您输入的个人信息（姓名、联系方式、出生日期等）是否填写正确，所填内容由您本人负责。




Product Details Shipping Returns & Exchanges Product Inquiry
[Product Details] - PRODUCT : RIIZE The 1st Single Album - Get A Guitar
- MEDIA : CD
- MANUFACTURER : Kakao Entertainment
- COUNTRY OF RELEASE: SOUTH KOREA
- LABEL : SM ENTERTAINMENT
- RELEASE DATE : 2023.09

<Track List>
01. Get A Guitar *Title
02. Memories

<Details>
- Cover : Random 1ea out of 2 (Rise Ver. / Realize Ver.)
- CD-R: 1 type (different image for each version)
- Booklet : 72p (Different image for each version)
- Folding poster : Random 1ea out of 8 (Different image for each version)
- Photo Card : Random 1ea out of 7 (Different image for each version)
*Coming soon

[Product Information]
- Due to the nature of the product, there may be minor scratches and scuffs, which are not defects.
- For prints and printouts (photocards), dents, scratches, and indentations of 5MM or less, except for portraits, are not eligible for exchange or return.
 
[additional instructions].
- This product is intended for use by persons 14 years of age or older and is not intended for children.
- This product is eligible for exchange or compensation in accordance with the Consumer Dispute Resolution Standard notified by the Fair Trade Commission.
[Shipping]
  • Shipping Method : Selected by customer
  • Shipping Area : Worldwide (EMS destinations excluding Japan, China, Macao, and Hong Kong)
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 5 - 10 days

  • - All other orders will be dispatched on the following day.

    Additional shipping surcharges may apply for rural addresses.

    - Shipment delays may occur due to internal warehouse issues.
    - We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.

    - For items with designated sales period, cancellation is available only during the said period.


    Customs and Duties

    - International shipments may be subject to customs duties and taxes, which are levied once
    the shipment reaches the recipient’s country. Additional charges for customs clearance must be
    fulfilled by the recipient.

    - SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
    Please contact your local customs office for more information.

    Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
    All charges that occur during the process are the customer’s responsibility.

[Returns & Exchanges]

[How to Submit a Request for Exchange/Return]


- Send a picture of the whole or part of the defective item with the order number, product barcode, and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item. - If the size of your file is too large, submit a private inquiry via email at cscenter_en@smtown.com.


1. Send a picture or video of the whole or part of the defective item with the order number, product barcode,
and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item.
2. We will contact you once we process your return request.
3. Please include your order number, name, and ID on a slip of paper in your return package.
* Items returned without prior request and confirmation are not eligible for refund.
* Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
* Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.
・Exchange/Return Shipping Fees
- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at cscenter_en@smtown.com)



[Note Before Exchange/Return]

・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.

- To request an exchange or refund for missing or defective products, video evidence of the package unboxing showing all inclusion is required. Exchange and refund requests may be denied without the video.
- The unboxing video shall show all sides of the box before opening and contain the entire opening process.
- If you request an exchange for items shipped at random, the replacement product will also be selected at random.
- Nicks under 5 mm and scratches/dents that may form during manufacture are not grounds for exchange or return.
- For printed/paper/portrait merch, defects on the back or background (not on the face) and scratches, dents, or nicks that may form during manufacture are not grounds for exchange or return.
- Only defects that are visible in the absence of light reflection are eligible for exchange/refund.
- PVC material is sensitive to heat and humidity. Product may distort in shape or stick to other PVC materials. This is not grounds for exchange or return.


・Order Cancellation

- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.

- Please contact our CS center via cscenter_en@smtown.com in order to request for cancellation.


・Exchange∙Return Period

- Misdelivery, product defects: If the order is misdelivered or you have received a defective item, please submit a Private Inquiry to our Customer Service within 7 days from delivery for Exchange/Return requests.


[Items Eligible for Exchange/Return]

- Wrong, damaged, or defective item(s)


[Not Eligible for Exchange/Return]

- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- In the case of made-to-order products or albums with special offers/events for which it is informed on the detail page that exchange/refund is unavailable
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).

- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.



[Product Inquiry] Compensation for defective products is provided according to Fair Trade Commission standards.

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