*7/4 ~ 7/21 이내에 순차배송 시작될 예정입니다.
*TEO-LAE-GI X SPAO MD 끼리만 구매가 가능합니다.
*TEO-LAE-GI X SPAO MD 5만원 이상 구매 시 마우스패드를 증정 합니다.
*마우스 패드는 한 주문번호당 '주문 상품 금액'을 기준으로 증정 됩니다.
*이벤트 응모 기준에 해당하는 주문은 이벤트에 자동 참여되어 취소 및 환불이 불가합니다.
*MD별 배송 일자가 다른 상품을 한 번에 구매 하실 경우, 배송일이 가장 늦은 상품의 일정에 맞추어 함께 배송 됩니다.
*This product will be dispatched in order from 7/31 to 8/4.
*TEO-LAE-GI X SPAO MD can be purchased together in the same.
*TEO-LAE-GI X SPAO MD will receive a free mousepad with the purchase of $50 or more.
*Mouse pads will be rewarded based on the 'Ordered Product amount ' per order number.
*Orders that meet the event entry criteria are automatically entered into the event and are non-cancelable and non-refundable.
*If you purchase products with different delivery dates by MD, they will be shipped together according to the schedule of the product with the latest delivery date.
*本商品は, 7/31 ~ 8/4 以内に順次出荷予定です。
*TEO-LAE-GI X SPAO MD 同士のみご購入いただけます。
*TEO-LAE-GI X SPAO MD 5,500円以上お買い上げの方にマウスパッドをプレゼントします。
*该商品在于 7/31 ~ 8/4 期间按顺序依次进行配送。
*仅限在 TEO-LAE-GI X SPAO MD之间购买。
*TEO-LAE-GI X SPAO MD购买50美元或以上将获得一个免费的鼠标垫。
*鼠标垫将根据每个订单号的 "订单价值 "进行奖励。
- PRODUCT: (TEOLAEGI) 'I WILL PROTECT YOU' SHORT SLEEVE T-SHIRT - CONTENTS: SHORT SLEEVE T-SHIRT 1pc - MATERIAL: 100% COTTON - SIZE: S, M, L, XL - MANUFACTURER: E-LAND CO., LTD. - COUNTRY OF MANUFACTURE: INDIA - DATE OF MANUFACTURE: JUN. 2023 - WEIGHT: 192g
[Notice] - Wash this product in water. - Wash with like colors. - Do not bleach or wash with powerful enzymes. - Fasten all zippers, buttons, and snaps, then wash inside out. - Take caution as strong friction may cause damage to the fabric/product. - Take caution to prevent small accessories from being swallowed. - Do not leave wet with sweat or rain for extended periods of time to prevent discoloration. - Fabric may pill from friction. - Iron with a press cloth. - Strong sunlight or lighting may cause discoloration. Wear and store with caution. - Compensation is not provided for damages due to customer mishandling.
[Additional Notice] - This product is not suitable for children under the age of 14. - Compensation for defective products is provided according to Fair Trade Commission standards.
Shipping Method : Selected by customer
Shipping Area : Worldwide (EMS destinations excluding Japan, China, Macao, and Hong Kong)
Shipping Cost : International Shipping Fee
Shipping Time : 5 - 10 days
- All other orders will be dispatched on the following day.
Additional shipping surcharges may apply for rural addresses.
- Shipment delays may occur due to internal warehouse issues.
- We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.
- For items with designated sales period, cancellation is available only during the said period.
Customs and Duties
- International shipments may be subject to customs duties and taxes, which are levied once
the shipment reaches the recipient’s country. Additional charges for customs clearance must be
fulfilled by the recipient.
- SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
Please contact your local customs office for more information.
Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
All charges that occur during the process are the customer’s responsibility.
[Returns & Exchanges]
[How to Submit a Request for Exchange/Return]
- Send a picture of the whole or part of the defective item with the order number, product barcode, and reason for return/exchange to firstname.lastname@example.org within 7 days after receiving the item.
- If the size of your file is too large, submit a private inquiry via email at email@example.com.
1. Send a picture or video of the whole or part of the defective item with the order number, product barcode, and reason for return/exchange to firstname.lastname@example.org within 7 days after receiving the item.
2. We will contact you once we process your return request.
3. Please include your order number, name, and ID on a slip of paper in your return package.
* Items returned without prior request and confirmation are not eligible for refund.
* Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
* Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.
・Exchange/Return Shipping Fees
- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at email@example.com)
[Note Before Exchange/Return]
・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.
- To request an exchange or refund for missing or defective products, video evidence of the package unboxing showing all inclusion is required.
Exchange and refund requests may be denied without the video.
- The unboxing video shall show all sides of the box before opening and contain the entire opening process.
- If you request an exchange for items shipped at random, the replacement product will also be selected at random.
- Nicks under 5 mm and scratches/dents that may form during manufacture are not grounds for exchange or return. - For printed/paper/portrait merch, defects on the back or background (not on the face) and scratches, dents, or nicks that may form during manufacture are not grounds for exchange or return. - Only defects that are visible in the absence of light reflection are eligible for exchange/refund. - PVC material is sensitive to heat and humidity. Product may distort in shape or stick to other PVC materials. This is not grounds for exchange or return.
- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.
- Please contact our CS center via firstname.lastname@example.org in order to request for cancellation.
- Misdelivery, product defects: If the order is misdelivered or you have received a defective item, please submit a Private Inquiry to our Customer Service within 7 days from delivery for Exchange/Return requests.
[Items Eligible for Exchange/Return]
- Wrong, damaged, or defective item(s)
[Not Eligible for Exchange/Return]
- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- In the case of made-to-order products or albums with special offers/events for which it is informed on the detail page that exchange/refund is unavailable
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).
- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.
Compensation for defective products is provided according to Fair Trade Commission standards.
SM BRAND MARKETING Co., Ltd.
KYUNGJIN HAN, HYUNJU JIN
06097 3rd to 4th floors (Samsung-dong) 413, Bongeunsa-ro, Gangnam-gu, Seoul
Business Registration No.
Personal Information Manager
CHUNG SUNGAH / email@example.com
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