PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :
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- All other orders will be dispatched on the following day.
Additional shipping surcharges may apply for rural addresses.
- Shipment delays may occur due to internal warehouse issues.
- We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.
- For items with designated sales period, cancellation is available only during the said period.
Customs and Duties
- International shipments may be subject to customs duties and taxes, which are levied once
the shipment reaches the recipient’s country. Additional charges for customs clearance must be
fulfilled by the recipient.
- SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
Please contact your local customs office for more information.
Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
All charges that occur during the process are the customer’s responsibility.
반품/교환 택배사 :로젠택배
반품배송비(편도) : 2,500
교환배송비(왕복) : 5,000
반품/교환지 : (우: 06303) 서울특별시 강남구 개포로 15길 17(개포동) 창덕빌딩 1층
A/S전화번호 : 070-7714-7516
A/S안내 : 평일(월요일~금요일) 오전 10:00 ~ 오후 17:00
주말, 공휴일 휴무
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