BoA 20th ANNIVERSARY CRYSTAL MOOD LIGHT

(International shipping available)

$ 37.62 37.62

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Basic Information
Product Name	BoA 20th ANNIVERSARY CRYSTAL MOOD LIGHT
Price	$37.62
Reward Points	0.18 P (0.50%)
Product Summary	※Expected to ship after Sept 28th This product is made after order is submitted. Cancellations/exchanges/refunds are not accepted after payment. Please note before purchase.

MembershipPINK SILVER Basic Points +0.2%
Reward PointsPINK GOLD Basic Points +0.5%

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Product List
Name	Quantity	Price
BoA 20th ANNIVERSARY CRYSTAL MOOD LIGHT		37.62 ( 0.18)

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EVENT

BoA_데뷔일 기념 크리스탈 무드등_20주년

This product is made after order is submitted.

Cancellations/exchanges/refunds are not accepted after payment.

Please note before purchase.

[크리스탈 무드등 관련 FAQ]

Q. 총전선은 탈착이 가능한가요

A. 무드등과 충전선이 일체형으로 제작 된 상품입니다.

충전식 사용및 전원 탈착이 불가능 하오니

유의 부탁 드립니다.

Q. 밝기 조절이 가능한가요.

A. 버튼 짧게 터치 : 전원 ON/OFF

버튼 길게 터치: LED의 밝기 조절 (3단계 조절 가능)

Q. 싱품마다 무드등 외관의 색과 모양이 달라요

A. 무드등 외관 부분은 나무로 이루어진 제품입니다.

기계가 아닌 손으로 작업 하는 상품이기 때문에 제품마다 나무

결의 색상차이 , 미세한 찍힘과 옹이는 나무로 제작되는 제품의 특성상 존재 할 수 있는 부분이오니 이로 인한 교환과 환불을 어렵습니다.

Q. 어댑터가 들어 있지 않아요.

A. 어댑터는 본품에 포함되어 있지 않습니다. 기존에 보유중인

어댑터를 이용하시거나, 보조배터리, 노트북 USB포트 등을

이용하여 전원 공급이 가능합니다.

Product Details Shipping Returns & Exchanges Product Inquiry

[Product Details] - Product: Mood Light
- Material: K9 Crystal + Wood
- Size (cm): 10 x 10 x 10.8
- Crystal Ball Size (cm): 7.8
- LED Wood Light Size (cm): 10 x 10 x 3.7
- Distributor: SM BRAND MARKETING
- Country of Manufacture: South Korea
- Manufacture Date: Aug. 2020

[Cautions]
* For pre-order products, exchange/return requests are not accepted for simple change of mind.
* The size may slightly vary depending on measurement method. This is not grounds for exchange or return.
* Exchanges are not offered for damages due to customer mishandling.
* Due to the nature of handmade products, dents, small scratches, and air bubbles may form during manufacture. This is not grounds for return.
* Gnarls may be detected on handmade wooden products in varying placements.
* Dropping the product or applying excessive force may cause damage.
* Store in a cool dry place.

[Notice]
* Voltage: 5V
* KC Certification Number: R-REM-Gw1-AT-AIROLRD
* Features 3 brightness levels with touch control.
* This product is not suitable for children under the age of 14. Do not use for other than intended purpose.
Compensation for defective products is provided according to Fair Trade Commission standards.
Due to the product nature, exchanges/returns are not accepted. Please place your order with care.

[Shipping]

Shipping Method : Selected by customer
Shipping Area : Worldwide (destinations excluding Japan, China, Macao)
Shipping Cost : International Shipping Fee
Shipping Time : 5 - 10 days
- All other orders will be dispatched on the following day.

Additional shipping surcharges may apply for rural addresses.

- Shipment delays may occur due to internal warehouse issues.
- We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.
- For items with designated sales period, cancellation is available only during the said period.

Customs and Duties

- International shipments may be subject to customs duties and taxes, which are levied once
the shipment reaches the recipient’s country. Additional charges for customs clearance must be
fulfilled by the recipient.

- SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
Please contact your local customs office for more information.

Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
All charges that occur during the process are the customer’s responsibility.

[Returns & Exchanges]

[How to Submit a Request for Exchange/Return]

- Send a picture of the whole or part of the defective item with the order number, product barcode, and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item. - If the size of your file is too large, submit a private inquiry via email at cscenter_en@smtown.com.

1. Send a picture or video of the whole or part of the defective item with the order number, product barcode,
and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item.
2. We will contact you once we process your return request.
3. Please include your order number, name, and ID on a slip of paper in your return package.
・ Items returned without prior request and confirmation are not eligible for refund.
・ Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
・ Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.
・Exchange/Return Shipping Fees
- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at cscenter_en@smtown.com)

[Note Before Exchange/Return]

・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.

- To request an exchange or refund for missing or defective products, video evidence of the package unboxing showing all inclusion is required. Exchange and refund requests may be denied without the video.

- The unboxing video shall show all sides of the box before opening and contain the entire opening process.
- If you request an exchange for items shipped at random, the replacement product will also be selected at random.

- Nicks under 5 mm and scratches/dents that may form during manufacture are not grounds for exchange or return.
- For printed/paper/portrait merch, defects on the back or background (not on the face) and scratches, dents, or nicks that may form during manufacture are not grounds for exchange or return.
- Only defects that are visible in the absence of light reflection are eligible for exchange/refund.
- PVC material is sensitive to heat and humidity. Product may distort in shape or stick to other PVC materials. This is not grounds for exchange or return.

・Order Cancellation

- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.

- Please contact our CS center via cscenter_en@smtown.com in order to request for cancellation.

・Exchange∙Return Period

- Misdelivery, product defects: If the order is misdelivered or you have received a defective item, please submit a Private Inquiry to our Customer Service within 7 days from delivery for Exchange/Return requests.

[Items Eligible for Exchange/Return]

- Wrong, damaged, or defective item(s)

[Not Eligible for Exchange/Return]

- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- In the case of made-to-order products or albums with special offers/events for which it is informed on the detail page that exchange/refund is unavailable
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).

- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.

[Product Inquiry] Compensation for defective products is provided according to Fair Trade Commission standards.