NCT 127 2019 TWINKLE SILVER NECKLACE

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$ 107.38 107.38
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Basic Information
Product Name NCT 127 2019 TWINKLE SILVER NECKLACE
Price $107.38
Reward Points 0.53 P (0.50%)
Product Summary [PREORDER] Expected to ship after December 20th
※ This product is made to order. Cancellations and returns are not accepted after payment. Please note before purchase.
  • MembershipPINK SILVER Basic Points +0.2%
  • Reward PointsPINK GOLD Basic Points +0.5%
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Product List
Name Quantity Price
NCT 127 2019 TWINKLE SILVER NECKLACE up down 107.38 (  0.53)
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[Product Details] *A limited edition necklace that captures the sparkling thrill of Christmas.*

- Product: Twinkle Silver Necklace
- Material: Sterling Silver, Rhodium Plating (3 mils) / Stone: White CZ, approx. 3 mm
- Size (cm): 9.5 x 7 x 3, Pendant 1.1 x 1.3, Chain 45 (+3)
- Distributor: SM BRAND MARKETING
- Country of Manufacture: South Korea
- Manufacture Date: Dec. 2019

[Cautions]
* Repair service not provided.
* Exchanges are accepted for defective products (distorted shape, discoloration, missing rhinestones, etc.) ONLY when confirmed within 3 days of delivery.
* Exchanges/returns are not accepted if the product or contents are missing/damaged/contaminated (product shows signs of use, scratches are detected, packaging is damaged, etc.).
* For defective or wrong items, please contact our customer service first to request an exchange/refund, then follow the instructions accordingly to process your return.
* This product is made of silver. Prolonged exposure to air may cause discoloration. Product may distort or break from excessive force. This is a characteristic of silver and not considered a defect.
* Wipe with a soft cloth and store in a case or soft pouch before and after wear to prevent distortion/discoloration. Avoid exposure to sweat, water, sprays, perfumes, etc. to prevent oxidation.
* Due to the nature of silver, your habits and skin type may affect product life. Follow the care instructions to extend product life and maintain the product's original color.
* Color/image differences due to monitor resolution settings are not grounds for exchange or return.
* Size may slightly vary depending on measurement method. This is not grounds for exchange or return.
* Avoid contact with hard surfaces in order to prevent scratches or damage. The stone may fall off from pressure or impact. Store with caution.
* Product damage or snagging may occur when the necklace is worn with knit tops. Wear with caution.
* Exchanges/returns are not accepted for damages due to customer mishandling.

[Notice]
* This product is not suitable for children under the age of 14. Do not use for other than intended purpose.
* Compensation for defective products is provided according to Fair Trade Commission standards.
Due to the product nature, exchanges/returns are not accepted. Please place your order carefully.
[Shipping]
  • Shipping Method : EMS
  • Shipping Area : Worldwide (EMS destinations excluding Japan, China, Macao, and Hong Kong)
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 5 - 10 days
  • - All other orders will be dispatched on the following day.

    Additional shipping surcharges may apply for rural addresses.

    - Shipment delays may occur due to internal warehouse issues.
    - We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.

    - For items with designated sales period, cancellation is available only during the said period.


    Customs and Duties

    - International shipments may be subject to customs duties and taxes, which are levied once
    the shipment reaches the recipient’s country. Additional charges for customs clearance must be
    fulfilled by the recipient.

    - SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
    Please contact your local customs office for more information.

    Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
    All charges that occur during the process are the customer’s responsibility.

[Returns & Exchanges]

[Note Before Exchange/Return]

・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.

・Order Cancellation

- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.

- Please contact our CS center via cscenter_en@smtown.com in order to request for cancellation.

・Exchanges and Returns

1. Change of Mind
We unfortunately do not accept exchanges and returns due to change of mind.

2. Wrong, Damaged, or Defective Items
If you received a wrong, damaged, or defective item, attach photo evidence (photos of the
whole item as well as damaged part) and submit a Private Inquiry or email us at
cscenter_en@smtown.comwithin 7 days of delivery.


[Items Eligible for Exchange/Return]

- Wrong, damaged, or defective item(s)


[Not Eligible for Exchange/Return]

- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- Made-to-order items, promotional items, and music albums for which a No Return/Exchange
policy is stated on the product page
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).

- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.


[How to Return Items]

If you wish to return/exchange your item, please submit a Private Inquiry or email us at
cscenter_en@smtown.com first. You can refer to the return process below.


1. Within 7 days of delivery, attach photo evidence of your defective product
(containing both the whole item as well as damaged part) and include your order number,
product number of wrong/defective item, and reasons for return in your
Private Inquiry or email to cscenter_en@smtown.com

2. We will contact you once we process your return request.

3. Please include your order number, name, and ID on a slip of paper in your return package.

* Items returned without prior request and confirmation are not eligible for refund.
* Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
* Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.

・Exchange/Return Shipping Fees

- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at cscenter_en@smtown.com)

[Product Inquiry] Compensation for defective products is provided according to Fair Trade Commission standards.

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