[POP-UP] aespa HOBO BAG SET [BLUE Ver.] - Come to MY illusion

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$ 67.33 67.33
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Basic Information
Product Name [POP-UP] aespa HOBO BAG SET [BLUE Ver.] - Come to MY illusion
Price $67.33
Reward Points 0.33 P (0.50%)
  • MembershipPINK SILVER Basic Points +0.2%
  • Reward PointsPINK GOLD Basic Points +0.5%
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Product List
Name Quantity Price
[POP-UP] aespa HOBO BAG SET [BLUE Ver.] - Come to MY illusion up down 67.33 (  0.33)
TOTAL

EVENT

공통정보
*판매기간 : 2/24(금) 15:00 ~ 3/5(일) 23:59 (KST)
*aespa 팝업 MD끼리만 함께 구매가 가능합니다.
*3/13~3/29 이내에 순차 배송 시작될 예정입니다.
*2차(2/27 17:00 이후 주문 건) : 5/1~5/12 이내 순차 배송 시작될 예정입니다.
*각 MD별 수량이 한정되어 있어 조기에 품절될 수 있습니다.
*MD별 배송 일정이 상이해 주문하신 모든 MD가 배송 준비되었을 때, 주문하신 상품이 함께 배송됩니다.
*이벤트 응모 기준은 한 주문번호당 주문 금액 기준입니다. (자세한 예시는 상세페이지를 확인해주세요.)
*이벤트 응모 기준에 해당하는 주문은 이벤트에 자동 참여되어 취소 및 환불이 불가합니다.
*Sales Period: 2/24 15:00 ~ 3/5 23:59 (KST)
*aespa POP-UP MD can be purchased together in the same.
*This product will be dispatched in order from 3/13 to 3/29.
*2nd dispatch: the orders made after 2/27 17:00(KST) will be dispatched from 5/1 to 5/12.
*All of the merch is limited in quantity and may run out without prior notice.
*As the shipping schedule for each merch item varies, the products you ordered will be dispatched together once all the merchandise is prepared.
*The entry criteria for the event is based on the order amount per order number.
(For detailed examples, please check the product detail page.)
*Orders that meet the event entry criteria are automatically included in the event and cannot be canceled or refunded.
*优惠期间 : 2/24 15:00 ~ 3/5 23:59 (KST)
*仅限在 aespa POP-UP MD之间购买。
*该商品在于 3/13~3/29 期间按顺序依次进行配送。
*第二批:2/27 17:00(KST)后的订单将在 5/1~5/12 期间开始配送。
*各MD商品为限量商品,可能会提前售罄。
*由于每个MD的配送日期不同,当所有MD皆处于可配送状态下时,所订购的产品将一起配送。
*活动应征标准是以每个订单号的订单金额为标准。
(详细示例请查看商品详细页面。)
*符合活动应征标准的订单会自动参与活动,不能取消或退款。






[Product Details] PRODUCT: HOBO BAG SET (HOBO BAG 1pc, PHOTO CARD 1pc)
MATERIAL: COW LEATHER, POLYESTER, METAL
SIZE: 26.5 X 13.5, 5.5 X 8.5 (CM)
DISTRIBUTOR: SM ENTERTAINMENT
COUNTRY OF MANUFACTURE: SOUTH KOREA
DATE OF MANUFACTURE: FEB. 2023
WEIGHT: 230g

[Notice]


[Additional Notice]
- This product is not suitable for children under the age of 14.
- Compensation for defective products is provided according to Fair Trade Commission standards.
[Shipping]
  • Shipping Method : Selected by customer
  • Shipping Area : Worldwide (destinations excluding Japan, China, Macao)
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 5 - 10 days
  • - All other orders will be dispatched on the following day.

    Additional shipping surcharges may apply for rural addresses.

    - Shipment delays may occur due to internal warehouse issues.
    - We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.

    - For items with designated sales period, cancellation is available only during the said period.


    Customs and Duties

    - International shipments may be subject to customs duties and taxes, which are levied once
    the shipment reaches the recipient’s country. Additional charges for customs clearance must be
    fulfilled by the recipient.

    - SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
    Please contact your local customs office for more information.

    Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
    All charges that occur during the process are the customer’s responsibility.

[Returns & Exchanges]

[How to Submit a Request for Exchange/Return]


- Send a picture of the whole or part of the defective item with the order number, product barcode, and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item. - If the size of your file is too large, submit a private inquiry via email at cscenter_en@smtown.com.


1. Send a picture or video of the whole or part of the defective item with the order number, product barcode,
and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item.

2. We will contact you once we process your return request.
3. Please include your order number, name, and ID on a slip of paper in your return package.
Items returned without prior request and confirmation are not eligible for refund.
Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.
・Exchange/Return Shipping Fees
- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at cscenter_en@smtown.com)



[Note Before Exchange/Return]

・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.

- To request an exchange or refund for missing or defective products, video evidence of the package unboxing showing all inclusion is required. Exchange and refund requests may be denied without the video.
- The unboxing video shall show all sides of the box before opening and contain the entire opening process.
- If you request an exchange for items shipped at random, the replacement product will also be selected at random.
- Nicks under 5 mm and scratches/dents that may form during manufacture are not grounds for exchange or return.
- For printed/paper/portrait merch, defects on the back or background (not on the face) and scratches, dents, or nicks that may form during manufacture are not grounds for exchange or return.
- Only defects that are visible in the absence of light reflection are eligible for exchange/refund.
- PVC material is sensitive to heat and humidity. Product may distort in shape or stick to other PVC materials. This is not grounds for exchange or return.


・Order Cancellation

- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.

- Please contact our CS center via cscenter_en@smtown.com in order to request for cancellation.


・Exchange∙Return Period

- Misdelivery, product defects: If the order is misdelivered or you have received a defective item, please submit a Private Inquiry to our Customer Service within 7 days from delivery for Exchange/Return requests.


[Items Eligible for Exchange/Return]

- Wrong, damaged, or defective item(s)


[Not Eligible for Exchange/Return]

- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- In the case of made-to-order products or albums with special offers/events for which it is informed on the detail page that exchange/refund is unavailable
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).

- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.



[Product Inquiry] Compensation for defective products is provided according to Fair Trade Commission standards.



WORLD SHIPPING

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