SMTOWN &STORE

Red Velvet The mini Album - 'The ReVe Festival 2022 - Birthday’(Digipack Ver.)

(International shipping available)

$ 11.75 14.55

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Basic Information
Product Name	Red Velvet The mini Album - 'The ReVe Festival 2022 - Birthday’(Digipack Ver.)
Discounted Price	$11.75 19%
Price	$14.55
Reward Points	0.05 P (0.50%)
Product Summary	💖Receive a coupon for $2 off with the purchase of Red Velvet mini album! Sales Period: 11/23 ~ 12/4 23:59 (KST) Orders placed before 2PM KST on December 11 will be reflected to the Hanteo chart and initial records.

MembershipPINK SILVER Basic Points +0.2%
Reward PointsPINK GOLD Basic Points +0.5%

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Name	Quantity	Price
Red Velvet The mini Album - 'The ReVe Festival 2022 - Birthday’(Digipack Ver.)		14.55 ( 0.05)

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EVENT

미니앨범_‘The ReVe Festival 2022 - Birthday’(Digipack Ver.)

🧡Notice on shopping
*This product will be dispatched in order from 12/5 to 12/9.

🧡Coupon Guidelines
- The 2,000 won discount coupon is only available when purchasing Red Velvet mini album.
- Coupon usage: One can be used regardless of version (maximum of one per ID)
- Coupon download period: ~12/4 00:00 (KST)
- Coupon validity period: ~12/22 00:00 (KST)

레드벨벳, 새 미니앨범 ‘Birthday’ 11월 28일 발매! 겨울 가요계도 석권 예고!

레드벨벳(Red Velvet, 에스엠엔터테인먼트 소속)이 새 미니앨범 ‘Birthday’로 컴백한다.

레드벨벳의 새 미니앨범 ‘The ReVe Festival 2022 - Birthday’는 11월 28일 발매되며, 타이틀 곡 ‘Birthday’를 포함해 다양한 장르의 곡이 담겨 있어 레드벨벳의 풍성한 음악 세계를 만나기에 충분하다.

이번 앨범은 레드벨벳이 올해 새롭게 시작한 ‘The ReVe Festival 2022’의 두 번째 앨범으로, 지난 3월 발표한 첫 번째 앨범 ‘The ReVe Festival 2022 - Feel My Rhythm’이 음악 팬들의 뜨거운 사랑을 받은 바 있어 컴백 기대감을 증폭시킨다.

또한 레드벨벳은 그룹과 솔로, 유닛 활동으로 폭넓은 음악 스펙트럼과 독보적인 콘셉트 소화력을 입증한 것은 물론, 연기, 예능, MC, DJ 등에서도 활약하며 다채로운 매력을 선사하고 있는 만큼, 이번 앨범으로 보여줄 색다른 모습이 더욱 기대된다.

Product Details Shipping Returns & Exchanges Product Inquiry

[Product Details] - PRODUCT: 'THE ReVe FESTIVAL 2022 - BIRTHDAY' (DIGIPACK VER.
- MEDIA: CD
- MANUFACTURER: DREAMUS COMPANY
- COUNTRY OF RELEASE: SOUTH KOREA
- LABEL: SM ENTERTAINMENT
- RELEASE DATE: DEC. 2022

< Tracklist >
- To be updated

< Details >
- Cover: 5 types (1 type selected at random)
- Booklet: 1 type (Images do not vary by version.)
- Folded Poster: 1 type (Images do not vary by version.)
- Photo Card: 1 out of 5 types selected at random
- Poster: 1 out of 2 types selected at random (First-release limited edition)

[Notice]
- Scratches and imperfections may be detected due to the material nature. This is not a defect.
- For printed goods such as photo cards, scratches, nicks, and dents under 5MM and not on the face are not grounds for exchange/return.

[Additional Notice]
- This product is not suitable for children under the age of 14.
- Compensation for defective products is provided according to Fair Trade Commission standards.

[Shipping]

Shipping Method : Selected by customer
Shipping Area : Worldwide (EMS destinations excluding Japan, China, Macao, and Hong Kong)
Shipping Cost : International Shipping Fee
Shipping Time : 5 - 10 days
- All other orders will be dispatched on the following day.

Additional shipping surcharges may apply for rural addresses.

- Shipment delays may occur due to internal warehouse issues.
- We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.
- For items with designated sales period, cancellation is available only during the said period.

Customs and Duties

- International shipments may be subject to customs duties and taxes, which are levied once
the shipment reaches the recipient’s country. Additional charges for customs clearance must be
fulfilled by the recipient.

- SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
Please contact your local customs office for more information.

Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
All charges that occur during the process are the customer’s responsibility.

[Returns & Exchanges]

[How to Submit a Request for Exchange/Return]

- Send a picture of the whole or part of the defective item with the order number, product barcode, and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item. - If the size of your file is too large, submit a private inquiry via email at cscenter_en@smtown.com.

1. Send a picture or video of the whole or part of the defective item with the order number, product barcode,
and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item.
2. We will contact you once we process your return request.
3. Please include your order number, name, and ID on a slip of paper in your return package.
* Items returned without prior request and confirmation are not eligible for refund.
* Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
* Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.
・Exchange/Return Shipping Fees
- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at cscenter_en@smtown.com)

[Note Before Exchange/Return]

・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.

- To request an exchange or refund for missing or defective products, video evidence of the package unboxing showing all inclusion is required. Exchange and refund requests may be denied without the video.

- The unboxing video shall show all sides of the box before opening and contain the entire opening process.
- If you request an exchange for items shipped at random, the replacement product will also be selected at random.

- Nicks under 5 mm and scratches/dents that may form during manufacture are not grounds for exchange or return.
- For printed/paper/portrait merch, defects on the back or background (not on the face) and scratches, dents, or nicks that may form during manufacture are not grounds for exchange or return.
- Only defects that are visible in the absence of light reflection are eligible for exchange/refund.
- PVC material is sensitive to heat and humidity. Product may distort in shape or stick to other PVC materials. This is not grounds for exchange or return.

・Order Cancellation

- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.

- Please contact our CS center via cscenter_en@smtown.com in order to request for cancellation.

・Exchange∙Return Period

- Misdelivery, product defects: If the order is misdelivered or you have received a defective item, please submit a Private Inquiry to our Customer Service within 7 days from delivery for Exchange/Return requests.

[Items Eligible for Exchange/Return]

- Wrong, damaged, or defective item(s)

[Not Eligible for Exchange/Return]

- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- Made-to-order items, promotional items, and music albums for which a No Return/Exchange
policy is stated on the product page
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).

- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.

[Product Inquiry] Compensation for defective products is provided according to Fair Trade Commission standards.