SHINee Beyond LIVE - SHINee : SHINee WORLD Live Streaming + OFFICIAL FANLIGHT

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Product Name SHINee Beyond LIVE - SHINee : SHINee WORLD Live Streaming + OFFICIAL FANLIGHT
Price $79.70
Reward Points 0.39 P (0.50%)
Product Summary *Sales Period : 3/26(Fri) 15:00 ~ 4/1(thu) 23:59
*Expected to ship after May 24th
  • MembershipPINK SILVER Basic Points +0.2%
  • Reward PointsPINK GOLD Basic Points +0.5%
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Name Quantity Price
SHINee Beyond LIVE - SHINee : SHINee WORLD Live Streaming + OFFICIAL FANLIGHT up down 79.7 (  0.39)
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EVENT

공통정보



The 2nd announcement for delay streaming schedule

 

Hello,

First of all, thank you for joining Beyond LIVE  SHINee : SHINee WORLD on April 4, 2021.

We are truly sorry about that the Delay Streaming Schedule,

which was announced about LIVE tickets for Beyond LIVE  SHINee : SHINee WORLD online concert,

has been postponed a week later, unlike the initial announcement.

Also we take the criticism seriously from customers who are having difficulty watching the Delay Streaming on such a delayed schedule.

Thus the Delay Streaming schedule is added and finally announced as below.

Please understand that the announcement regarding the additional measures has been delayed a bit.

We hope you will continue to support us in the future as well.

 

1st

4/13(tue) 20:00(KST)

2nd

4/17(sat) 17:00(KST)

3rd

4/18(sun) 11:00(KST)

4th

4/18(sun) 17:00(KST)

[Product Details]
- Product: Beyond LIVE Live Streaming + OFFICIAL FANLIGHT
- Contents: Fanlight, Strap, User Manual, Dust Bag
- Material: ABS, Polycarbonate, Silicone, Aluminum
- Size : 93.5 X 89 X 255 (MM)
- Weight : 152g
- Distributor: SM BRAND MARKETING
- Manufacturer : Dreamus Company
- Country of Manufacture: South Korea
- Release Date: May. 2018
- KC Certification: R-CMM-REI-SME-SHINee01

[Additional Notice]
* Batteries (AAA) sold separately.
* Strong impact or contact with water may cause product damage.
* Do not disassemble/reassemble.
* Use standard alkaline AAA batteries.
* Remove the batteries when the product is not in use.
* Keep batteries out of reach of children.
* Make sure the + and - terminals are aligned correctly when inserting batteries.
* Incorrect battery insertion can result in product damage, fire, and burns.
* Interference may occur during wireless operation.
* Do not use in rain as this may cause product damage.

1. You can view your Beyond LIVE Redeem Code at My Account → Order History.
2. If you experience any problems with your Beyond LIVE Redeem Code, submit an inquiry at NAVER Customer Service → V LIVE → Contact Us.
[Shipping]
  • Shipping Method : Selected by customer
  • Shipping Area : Worldwide (EMS destinations excluding Japan, China, Macao, and Hong Kong)
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 5 - 10 days
  • - All other orders will be dispatched on the following day.

    Additional shipping surcharges may apply for rural addresses.

    - Shipment delays may occur due to internal warehouse issues.
    - We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.

    - For items with designated sales period, cancellation is available only during the said period.


    Customs and Duties

    - International shipments may be subject to customs duties and taxes, which are levied once
    the shipment reaches the recipient’s country. Additional charges for customs clearance must be
    fulfilled by the recipient.

    - SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
    Please contact your local customs office for more information.

    Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
    All charges that occur during the process are the customer’s responsibility.

[Returns & Exchanges]

[Note Before Exchange/Return]

・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.

- To request an exchange or refund for missing/defective items, video evidence of the package unboxing is required. Exchange and refund requests may be denied without the video.
- If you request an exchange for items shipped at random, the replacement product will also be selected at random.
- For bundle products, scratches and dents except for nicks over 5 mm are not grounds for exchange or return.


・Order Cancellation

- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.

- Please contact our CS center via cscenter_en@smtown.com in order to request for cancellation.

・Exchanges and Returns

1. Change of Mind
We unfortunately do not accept exchanges and returns due to change of mind.

2. Wrong, Damaged, or Defective Items
If you received a wrong, damaged, or defective item, attach photo evidence (photos of the
whole item as well as damaged part) and submit a Private Inquiry or email us at
cscenter_en@smtown.comwithin 7 days of delivery.


[Items Eligible for Exchange/Return]

- Wrong, damaged, or defective item(s)


[Not Eligible for Exchange/Return]

- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- Made-to-order items, promotional items, and music albums for which a No Return/Exchange
policy is stated on the product page
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).

- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.


[How to Return Items]

If you wish to return/exchange your item, please submit a Private Inquiry or email us at
cscenter_en@smtown.com first. You can refer to the return process below.


1. Within 7 days of delivery, attach photo evidence of your defective product
(containing both the whole item as well as damaged part) and include your order number,
product number of wrong/defective item, and reasons for return in your
Private Inquiry or email to cscenter_en@smtown.com

2. We will contact you once we process your return request.

3. Please include your order number, name, and ID on a slip of paper in your return package.

* Items returned without prior request and confirmation are not eligible for refund.
* Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
* Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.

・Exchange/Return Shipping Fees

- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at cscenter_en@smtown.com)

[Product Inquiry] Compensation for defective products is provided according to Fair Trade Commission standards.

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