Item : PARTY CAKE SET (Party Cake 1pc, Party Glasses 1pc, Photo Card 1pc) Material : ABS, PAPER, PARAFFIN WAX Size : Party Cake 87 X 87 X 9, Party Glasses 200 X 98, Photo Card 55 X 85 (MM) Made in China Manufacture Date : 2024.04 Weight : 130g
[Notice] - Do not use for any other than purpose. - Do not put in the mouth or suck. - Keep out of the reach of children or pets. - Please put out the fire before the candle is burnt. The fire may be moved to the product. - Be careful that the fire may be able to spread to the other placed when using it in windy places such as under air conditioner or fan. - Do not arbitrary disassembly and manufacturing repair and compensation is not provided for damages due to customer mishandling. - Use a fireproof candle stand. - Before use, make sure there are no dangerous objects around. - After use, please make sure that the embers are completely extinguished. - Do not leave your seat with lighting the candle. - Ventilate enough when used the product in an enclosed space. - Do not expose to direct sunlight or heat. - When used the product in foods such as cakes, remove candles completely before taking the meal. - Handle with care as there may be a possibility of fire. - Be careful the strong force as it may cause the inside trouble of product if the force is repeated. - Due to the nature of the material, there may be small scratches during the production process. - This is a disposable item and cannot be reused. - Recommended use the product as soon as receiving it. - Be careful that if you turn the product or open the wings before using it, the product may not be worked properly. - The hair tie provided can be used for decoration. Be sure to blow out the candle completely before using, as it can be a fire hazard. - This product operates when one LR41 battery is combined and includes batteries. The battery can be used only once. - The color of the product may be slightly different from the actual color depending on the monitor specifications.
[Additional Information] - This product is intended for people over the age of 14 and is not intended for children. - This product is subject to exchange or compensation in accordance with the Consumer Dispute Resolution Standards notified by the Fair Trade Commission..
Shipping Method : Selected by customer
Shipping Area : Worldwide (destinations excluding Japan, China, Macao)
Shipping Cost : International Shipping Fee
Shipping Time : 5 - 10 days
- All other orders will be dispatched on the following day.
Additional shipping surcharges may apply for rural addresses.
- Shipment delays may occur due to internal warehouse issues.
- We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.
- For items with designated sales period, cancellation is available only during the said period.
Customs and Duties
- International shipments may be subject to customs duties and taxes, which are levied once
the shipment reaches the recipient’s country. Additional charges for customs clearance must be
fulfilled by the recipient.
- SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
Please contact your local customs office for more information.
Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
All charges that occur during the process are the customer’s responsibility.
[Returns & Exchanges]
[How to Submit a Request for Exchange/Return]
- Send a picture of the whole or part of the defective item with the order number, product barcode, and reason for return/exchange to email@example.com within 7 days after receiving the item.
- If the size of your file is too large, submit a private inquiry via email at firstname.lastname@example.org.
1. Send a picture or video of the whole or part of the defective item with the order number, product barcode, and reason for return/exchange to email@example.com within 7 days after receiving the item.
2. We will contact you once we process your return request.
3. Please include your order number, name, and ID on a slip of paper in your return package. ・
Items returned without prior request and confirmation are not eligible for refund. ・
Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees. ・
Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.
・Exchange/Return Shipping Fees
- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at firstname.lastname@example.org)
[Note Before Exchange/Return]
・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.
- To request an exchange or refund for missing or defective products, video evidence of the package unboxing showing all inclusion is required.
Exchange and refund requests may be denied without the video.
- The unboxing video shall show all sides of the box before opening and contain the entire opening process.
- If you request an exchange for items shipped at random, the replacement product will also be selected at random.
- Nicks under 5 mm and scratches/dents that may form during manufacture are not grounds for exchange or return. - For printed/paper/portrait merch, defects on the back or background (not on the face) and scratches, dents, or nicks that may form during manufacture are not grounds for exchange or return. - Only defects that are visible in the absence of light reflection are eligible for exchange/refund. - PVC material is sensitive to heat and humidity. Product may distort in shape or stick to other PVC materials. This is not grounds for exchange or return.
- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.
- Please contact our CS center via email@example.com in order to request for cancellation.
- Misdelivery, product defects: If the order is misdelivered or you have received a defective item, please submit a Private Inquiry to our Customer Service within 7 days from delivery for Exchange/Return requests.
[Items Eligible for Exchange/Return]
- Wrong, damaged, or defective item(s)
[Not Eligible for Exchange/Return]
- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- In the case of made-to-order products or albums with special offers/events for which it is informed on the detail page that exchange/refund is unavailable
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).
- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.
Compensation for defective products is provided according to Fair Trade Commission standards.
SM BRAND MARKETING Co., Ltd.
06097 3rd to 4th floors (Samsung-dong) 413, Bongeunsa-ro, Gangnam-gu, Seoul
Business Registration No.
Personal Information Manager
CHUNG SUNGAH / firstname.lastname@example.org
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