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aespa X crocs STOMP LINED CLOG

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$ 137.62 137.62
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Basic Information
Product Name aespa X crocs STOMP LINED CLOG
Price $137.62
Reward Points 0.68 P (0.50%)
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  • Reward PointsPINK GOLD Basic Points +0.5%
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aespa X crocs STOMP LINED CLOG up down 137.62 (  0.68)
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공통정보
*본 상품의 포토카드는 랜덤으로 발송되며 제품의 포장방식으로 인한 포토카드의 휘어짐 및 변형이 있을 수 있습니다.
*The photo card of this product will be sent randomly, and bending or deformation of the photo card due to the packaging method of the product.
*本商品照片卡随机寄送，因产品包装方式引起照片卡翘曲变形。



Product Details Shipping Returns & Exchanges Product Inquiry
[Product Details] Product: aespa X crocs STOMP LINED CLOG(SHOES 1ea, JIBBITZ 5ea, PHOTO CARD 1pc)
Material: Exterior: 72% ethylene vinyl acetate, 28% polyester / lining: 100% polyester
Size: 230–260 (mm) / heel height 55 (mm) / PHOTO CARD : 55x85(mm)
Country of Manufacture: Vietnam
Importer: Crocs Korea

[Guidelines]
- Place within the safety line to prevent accidents on escalators or moving walks, and do not touch any contact surfaces.
- Please be careful in slippery areas.
- Wearing shoes that do not fit your feet may cause scratches.
- Use neutral detergent, soft sponge, and water at room temperature when cleaning (no cloth, leather, or suede wash allowed
- Do not use bleach, washing machine, dryer or dehydrator
- Do not store shoes in direct sunlight (such as in a car) or hot and humid place.
- Do not soak in water for a long time and dry completely in a well ventilated shade.
- Be careful that leather, suede, and cloth may be deformed, discolored, or drained due to water and friction, and may stain the clothes.
- Anti-slip functionality can be degraded due to wear and tear during prolonged ignition.
- Exclusive aespa JIBBITZ™ charm is included and be careful to use with both hands when removing and removing.
- Children under 36 months old are at risk of swallowing, so be careful not to put them in your mouth.
- The photo card of this product is sent randomly, and bending or deformation of the photo card according to the packaging method of the product cannot be exchanged or refunded.



[Additional information]
- This product is for people over the age of 14 and is not for children.
- This product is subject to exchange or compensation in accordance with the Consumer Dispute Resolution Standards notified by the Fair Trade Commission.
[Shipping]
  • Shipping Method : Selected by customer
  • Shipping Area : Worldwide (destinations excluding Japan, China, Macao)
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 5 - 10 days

  • - All other orders will be dispatched on the following day.

    Additional shipping surcharges may apply for rural addresses.

    - Shipment delays may occur due to internal warehouse issues.
    - We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.

    - For items with designated sales period, cancellation is available only during the said period.


    Customs and Duties

    - International shipments may be subject to customs duties and taxes, which are levied once
    the shipment reaches the recipient’s country. Additional charges for customs clearance must be
    fulfilled by the recipient.

    - SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
    Please contact your local customs office for more information.

    Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
    All charges that occur during the process are the customer’s responsibility.

[Returns & Exchanges]

[How to Submit a Request for Exchange/Return]


- Send a picture of the whole or part of the defective item with the order number, product barcode, and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item. - If the size of your file is too large, submit a private inquiry via email at cscenter_en@smtown.com.


1. Send a picture or video of the whole or part of the defective item with the order number, product barcode,
and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item.
2. We will contact you once we process your return request.
3. Please include your order number, name, and ID on a slip of paper in your return package.
・ Items returned without prior request and confirmation are not eligible for refund.
・ Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
・ Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.
・Exchange/Return Shipping Fees
- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at cscenter_en@smtown.com)



[Note Before Exchange/Return]

・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.

- To request an exchange or refund for missing or defective products, video evidence of the package unboxing showing all inclusion is required. Exchange and refund requests may be denied without the video.
- The unboxing video shall show all sides of the box before opening and contain the entire opening process.
- If you request an exchange for items shipped at random, the replacement product will also be selected at random.
- Nicks under 5 mm and scratches/dents that may form during manufacture are not grounds for exchange or return.
- For printed/paper/portrait merch, defects on the back or background (not on the face) and scratches, dents, or nicks that may form during manufacture are not grounds for exchange or return.
- Only defects that are visible in the absence of light reflection are eligible for exchange/refund.
- PVC material is sensitive to heat and humidity. Product may distort in shape or stick to other PVC materials. This is not grounds for exchange or return.


・Order Cancellation

- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.

- Please contact our CS center via cscenter_en@smtown.com in order to request for cancellation.


・Exchange∙Return Period

- Misdelivery, product defects: If the order is misdelivered or you have received a defective item, please submit a Private Inquiry to our Customer Service within 7 days from delivery for Exchange/Return requests.


[Items Eligible for Exchange/Return]

- Wrong, damaged, or defective item(s)


[Not Eligible for Exchange/Return]

- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- In the case of made-to-order products or albums with special offers/events for which it is informed on the detail page that exchange/refund is unavailable
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).

- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.



[Product Inquiry] Compensation for defective products is provided according to Fair Trade Commission standards.

WORLD SHIPPING

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