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Product Name EXO PRESENT ; the moment PHOTO BOOK
Price $32.67
Reward Points 0.16 P (0.50%)
Product Summary This product is made after order is submitted. Cancellations/exchanges/refunds are not accepted after payment. Please note before purchase.
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EXO PRESENT ; the moment PHOTO BOOK up down 32.67 (  0.16)



엑소, 두 번째 하와이 화보집 ‘PRESENT ; the moment’ 9월 10일 발매!

엑소(EXO, SM엔터테인먼트 소속)의 두 번째 하와이 화보집 ‘PRESENT ; the moment’(프리젠트 ; 더 모멘트)가 9월 10일 발매된다.

이번 화보집은 바다, 초원 등 하와이 곳곳을 여행하며 20대 청춘의 순간(the moment)을 즐기는 엑소 멤버들의 유쾌하고 활기찬 모습을 담아 다채로운 매력을 느낄 수 있다.

엑소의 하와이 화보집 ‘PRESENT’는 두 가지 콘셉트로 기획 및 제작, 지난 4월 출시된 첫 번째 화보집 ‘PRESENT ; gift’가 갑작스러운 일정 취소로 찾아온 선물(gift) 같은 휴식을 만끽하는 엑소의 멋진 모습을 담아 많은 사랑을 받은 만큼, 또 다른 매력을 만날 수 있는 이번 화보집 역시 팬들의 좋은 반응이 기대된다.

‘PRESENT ; the moment’는 8월 22일부터 예약 구매가 가능하다.

[Product Details] Contents: 1 Photo Book (204p), 2 Photo Card
Country of Release: South Korea
Release Date: Sep. 2019
Size: 230 x 302 x 25 (mm)
Weight: 1.4 kg
Returns are not accepted. (Exchanges are offered only for defective items.)

* This product is not suitable for children under the age of 14. Do not use for other than intended purpose.
* Compensation for defective products is provided according to Fair Trade Commission standards.
  • Shipping Method : Selected by customer
  • Shipping Area : Worldwide (EMS destinations excluding Japan, China, Macao, and Hong Kong)
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 5 - 10 days
  • - All other orders will be dispatched on the following day.

    Additional shipping surcharges may apply for rural addresses.

    - Shipment delays may occur due to internal warehouse issues.
    - We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.

    - For items with designated sales period, cancellation is available only during the said period.

    Customs and Duties

    - International shipments may be subject to customs duties and taxes, which are levied once
    the shipment reaches the recipient’s country. Additional charges for customs clearance must be
    fulfilled by the recipient.

    - SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
    Please contact your local customs office for more information.

    Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
    All charges that occur during the process are the customer’s responsibility.

[Returns & Exchanges]

[Note Before Exchange/Return]

・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.

- To request an exchange or refund for missing/defective items, video evidence of the package unboxing is required. Exchange and refund requests may be denied without the video.
- If you request an exchange for items shipped at random, the replacement product will also be selected at random.
- For bundle products, scratches and dents except for nicks over 5mm are not grounds for exchange or return.
- For printed goods and portrait merch, imperfections not on the face (on the back, background, etc.) are not grounds for exchange or return.
- PVC material is sensitive to heat and humidity. Product may distort in shape or stick to other PVC materials. This is not grounds for exchange or return.

・Order Cancellation

- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.

- Please contact our CS center via cscenter_en@smtown.com in order to request for cancellation.

・Exchanges and Returns

1. Change of Mind
We unfortunately do not accept exchanges and returns due to change of mind.

2. Wrong, Damaged, or Defective Items
If you received a wrong, damaged, or defective item, attach photo evidence (photos of the
whole item as well as damaged part) and submit a Private Inquiry or email us at
cscenter_en@smtown.comwithin 7 days of delivery.

[Items Eligible for Exchange/Return]

- Wrong, damaged, or defective item(s)

[Not Eligible for Exchange/Return]

- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- Made-to-order items, promotional items, and music albums for which a No Return/Exchange
policy is stated on the product page
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).

- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.

[How to Return Items]

If you wish to return/exchange your item, please submit a Private Inquiry or email us at
cscenter_en@smtown.com first. You can refer to the return process below.

1. Within 7 days of delivery, attach photo evidence of your defective product
(containing both the whole item as well as damaged part) and include your order number,
product number of wrong/defective item, and reasons for return in your
Private Inquiry or email to cscenter_en@smtown.com

2. We will contact you once we process your return request.

3. Please include your order number, name, and ID on a slip of paper in your return package.

* Items returned without prior request and confirmation are not eligible for refund.
* Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
* Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.

・Exchange/Return Shipping Fees

- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at cscenter_en@smtown.com)

[Product Inquiry] Compensation for defective products is provided according to Fair Trade Commission standards.

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