GIRLS' GENERATION ARTIST BIRTHSTONE EARRINGS

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$ 22.77 22.77
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Basic Information
Product Name GIRLS' GENERATION ARTIST BIRTHSTONE EARRINGS
Price $22.77
Reward Points 0.11 P (0.50%)
Product Summary *Expected to ship after February 5th
*This product is made after order is submitted. Cancellations/exchanges/refunds are not accepted after payment. Please note before purchase.
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Name Quantity Price
GIRLS' GENERATION ARTIST BIRTHSTONE EARRINGS up down 22.77 (  0.11)
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공통정보




ARTIST BIRTHSTONE EARRINGS are accentuated with crystals in the color of the birthstone corresponding to the artist’s birthday.

January: Garnet
February: Amethyst
March: Aquamarine
April: Diamond
May: Emerald
June: Pearl
July: Ruby
August: Peridot
September: Sapphire
October: Opal
November: Topaz
December: Turquoise

Q. The earrings are discolored after wear.
A. Due to the material nature, these earrings may sometimes discolor in varying degrees depending on the salinity or humidity of the environment. To prevent or alleviate discoloration, please follow the cautions provided and seal the product with a desiccant for storage after wiping with a soft cloth.
 
Q. The stone placement on the birthstone earrings looks a bit off.
A. Since each stone on our birthstone earrings is attached by hand, stone placements may slightly vary. If the stone has fallen off entirely or is severely displaced, you may request an exchange or refund.
[Product Details] - Product: Artist Birthstone Earrings
- Material: Brass, Crystal, Sterling Silver (Post, Clutch)
- Size (mm): Stone Earrings (3 x 3, Post 10), Stone Bar Earrings (1.8 x 10.5, Post 10), Engraved Earrings (7 x 7, Post 10)
- Distributor: SM BRAND MARKETING
- Country of Manufacture: South Korea
- Manufacture Date: Dec. 2020

[Cautions]
* Exchanges/returns for jewelry are not accepted for change of mind.
* Although made of sterling silver and treated with an anti-allergy finish, this product may cause an allergic reaction in sensitive individuals.
* Earrings posts are made of sterling silver and may slightly bend. This is not grounds for return or exchange.
* Exchanges are accepted for defective products (distorted shape, discoloration, missing rhinestones, etc.) ONLY when confirmed immediately after delivery.
* Returns and exchanges are not accepted for items lost, damaged, broken, or contaminated after delivery (showing traces of use, damaged packaging, etc.).
* For defective or wrong items, please contact our customer service first to request an exchange/refund, then follow the instructions accordingly to process your return.
* Due to the material nature, this product may become discolored or damaged from exposure to sweat, water, sprays, and perfumes. Wipe with a soft cloth after use and store in a case or soft pouch.
* Keep away from hard objects to prevent scratches and damage. Excessive pressure or force may cause shape distortion. Store with caution.
* Color differences due to monitor resolution settings are not grounds for exchange or return.
* Size may slightly vary depending on measurement method. This is not grounds for exchange or return.
* Exchanges are not accepted for damages due to customer mishandling.

[Notice]
* This product is not suitable for children under the age of 14. Do not use for other than intended purpose.
* Compensation for defective products is provided according to Fair Trade Commission standards.
* Exchanges and returns are not accepted for change of mind. Please place your order carefully.
[Shipping]
  • Shipping Method : EMS
  • Shipping Area : Worldwide (EMS destinations excluding Japan, China, Macao, and Hong Kong)
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 5 - 10 days
  • - All other orders will be dispatched on the following day.

    Additional shipping surcharges may apply for rural addresses.

    - Shipment delays may occur due to internal warehouse issues.
    - We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.

    - For items with designated sales period, cancellation is available only during the said period.


    Customs and Duties

    - International shipments may be subject to customs duties and taxes, which are levied once
    the shipment reaches the recipient’s country. Additional charges for customs clearance must be
    fulfilled by the recipient.

    - SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
    Please contact your local customs office for more information.

    Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
    All charges that occur during the process are the customer’s responsibility.

[Returns & Exchanges]

[Note Before Exchange/Return]

・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.

- To request an exchange or refund for missing/defective items, video evidence of the package unboxing is required. Exchange and refund requests may be denied without the video.
- If you request an exchange for items shipped at random, the replacement product will also be selected at random.

・Order Cancellation

- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.

- Please contact our CS center via cscenter_en@smtown.com in order to request for cancellation.

・Exchanges and Returns

1. Change of Mind
We unfortunately do not accept exchanges and returns due to change of mind.

2. Wrong, Damaged, or Defective Items
If you received a wrong, damaged, or defective item, attach photo evidence (photos of the
whole item as well as damaged part) and submit a Private Inquiry or email us at
cscenter_en@smtown.comwithin 7 days of delivery.


[Items Eligible for Exchange/Return]

- Wrong, damaged, or defective item(s)


[Not Eligible for Exchange/Return]

- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- Made-to-order items, promotional items, and music albums for which a No Return/Exchange
policy is stated on the product page
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).

- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.


[How to Return Items]

If you wish to return/exchange your item, please submit a Private Inquiry or email us at
cscenter_en@smtown.com first. You can refer to the return process below.


1. Within 7 days of delivery, attach photo evidence of your defective product
(containing both the whole item as well as damaged part) and include your order number,
product number of wrong/defective item, and reasons for return in your
Private Inquiry or email to cscenter_en@smtown.com

2. We will contact you once we process your return request.

3. Please include your order number, name, and ID on a slip of paper in your return package.

* Items returned without prior request and confirmation are not eligible for refund.
* Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
* Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.

・Exchange/Return Shipping Fees

- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at cscenter_en@smtown.com)

[Product Inquiry] Compensation for defective products is provided according to Fair Trade Commission standards.

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