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[MEET & GREET 2nd TIME] TEN The 1st Mini Album [TEN] (Light On Ver.)

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$ 16.2 20
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Product Name [MEET & GREET 2nd TIME] TEN The 1st Mini Album [TEN] (Light On Ver.)
Discounted Price $16.20 19%
Price $20.00
Reward Points 0.08 P (0.50%)
  • MembershipPINK SILVER Basic Points +0.2%
  • Reward PointsPINK GOLD Basic Points +0.5%
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[MEET & GREET 2nd TIME] TEN The 1st Mini Album [TEN] (Light On Ver.) up down 20 (  0.08)
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EVENT

공통정보
💚응모기간 : 2/12(월) 12:00 ~ 2/14(수) 11:59 (KST)
💚응모자 전원에게 이벤트 당일 착장 미공개 셀카 포토카드 1장 증정 (회차별 이미지 상이)
💚구매 안내사항
- 2회차 2/17(토) 20:30(KST) MEET & GREET 응모 이벤트 입니다.
- 당첨발표일 2/14(수) 12:59:59(KST) 까지 취소 가능합니다.
- 주문 취소 신청 후 당첨이 되었을 경우, 당첨 사실이 무효처리 되며 그로인한 취소철회는 어렵습니다.
- 이벤트 회차 별, 중복 응모 및 중복 당첨이 가능합니다.
- 본 상품은 다른 상품과 함께 구매하실 수 없습니다.
- 자세한 내용은 이벤트 상세페이지에서 확인 부탁드립니다.

💚배송 안내사항
- 앨범과 특전은 2/29 ~ 3/11이내 배송 시작될 예정입니다.

💚추가 안내사항
- 수령자명과 주문자명 정보가 일치해야 하며, 예약 진행 전 모든 정보가 올바르게 작성되었는지 확인 부탁드립니다.
- 신분증 및 여권에 표기되어 있는 한글이름(내국인) 또는 영문명(외국인)으로 응모해 주시기 바랍니다.
- 본인 확인 가능한 신분증 : 내국인(주민등록증, 여권, 운전면허증, 청소년증) / 외국인(대한민국 국적 외)의 경우 여권,외국인 등록증만 인정되며 이외의 신분증(학생증 등)은 인정되지 않습니다.
💚Entry Period : 2/12 12:00 ~ 2/14 11:59 (KST)
💚Every participant will receive an unreleased selfie photo card of the outfit worn on the day of the event. (Images may vary with each event round)
💚Notice on Purchasing
- This is the second 2/17(Sat) 20:30(KST) MEET & GREET application event.
- Cancellation is possible until 12:59:59 (KST) on February 14th (Wednesday), the winner announcement date.
- If you win the prize after cancelling your order, your winning of the prize will be void and you will not be able to withdraw your cancellation.
- You can apply for multiple times of the event, apply for multiple times, and win multiple times.
- This product cannot be purchased along with other items.
- For more information, please check the event details page.

💚Notice on shipping
- Albums and free gifts will be dispatched from 2/29 to 3/11.

💚Additional Notice
- Please ensure that the name of the recipient matches the name of the order and that all information is correct before proceeding with the order.
- Please enter using the Korean name (for Koreans) or English name (for non-Koreans) displayed on your ID or passport.
- Accepted forms of ID for verification: For Koreans, Resident Registration Cards, passports, driver’s licenses, and youth IDs are accepted. For Non-Koreans, passports and Alien Registration Cards are accepted. (No other forms including student IDs are accepted.)
💚应征时间 : 2/12 12:00 ~ 2/14 11:59 (KST)
💚向所有申请者赠送活动当日着装未公开自拍照片卡1款。(每集图像差异)
💚购买指南
- 第2次 2/17(周六) 20:30(KST) MEET & GREET应征活动。
- 可在2/14(周三) 12:59:59 (KST)中奖名单公布前取消申请。
- 取消订单后中奖的情况，将视为无效资格，且不支持以此为由的撤回取消申请。
- 可以按活动次数、重复应征及重复中奖。
- 本商品不能和其他商品一起购买。
- 欲了解更多信息，请查看活动详情页面。

💚配送指南
- 专辑和特典将在 2/29 ~ 3/11 期间进行配送。

💚补充说明
- 收件人姓名与订购人姓名信息需一致，预约前请确认所有信息是否填写正确。
- 请使用您的身份证和护照上的韩国（韩国人）或英语（外国人）姓名申请。
- 可确认本人的身份证：韩国人（身份证、护照、驾照、青少年证）外国人（非韩国国籍）只能认证护照和外国人登陆证，除此之外的身份证（学生证等）均不予认证。



Product Details Shipping Returns & Exchanges Product Inquiry
[Product Details] - Item: TEN - The 1st Mini Album [TEN] (Light On Ver.)
- Media: CD
- Label: Kakao Entertainment
- Country of Origin: South Korea
- Label: SM ENTERTAINMENT
- Release date: 2024.02.13

<Track List>
01. Nightwalker *Title
02. Water
03. Dangerous
04. ON TEN
05. Shadow
06. Lie With You

<Details>
- Cover: Type 1
- Booklet: 72p
- CD-R: Type 1
- Postcard: Insert one random type among the two types
- Print photo: Insert one random type out of four types
- Ground poster: 1 random type of insertion of 2 types
- Photo card: Insert one random type of photo card out of three

[NOTE]
- Due to the nature of the product, there may be minor scratches and scratches, which are not defects.

[Notice]
- This product is designed for users aged 14 and above, and is not intended for use by children.
- This product may be exchanged or compensated in accordance with the Consumer Dispute Resolution Standard notified by the Fair Trade Commission.
[Shipping]
  • Shipping Method : Selected by customer
  • Shipping Area : Worldwide (destinations excluding Japan, China, Macao)
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 5 - 10 days

  • - All other orders will be dispatched on the following day.

    Additional shipping surcharges may apply for rural addresses.

    - Shipment delays may occur due to internal warehouse issues.
    - We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.

    - For items with designated sales period, cancellation is available only during the said period.


    Customs and Duties

    - International shipments may be subject to customs duties and taxes, which are levied once
    the shipment reaches the recipient’s country. Additional charges for customs clearance must be
    fulfilled by the recipient.

    - SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
    Please contact your local customs office for more information.

    Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
    All charges that occur during the process are the customer’s responsibility.

[Returns & Exchanges]

[How to Submit a Request for Exchange/Return]


- Send a picture of the whole or part of the defective item with the order number, product barcode, and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item. - If the size of your file is too large, submit a private inquiry via email at cscenter_en@smtown.com.


1. Send a picture or video of the whole or part of the defective item with the order number, product barcode,
and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item.
2. We will contact you once we process your return request.
3. Please include your order number, name, and ID on a slip of paper in your return package.
・ Items returned without prior request and confirmation are not eligible for refund.
・ Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
・ Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.
・Exchange/Return Shipping Fees
- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at cscenter_en@smtown.com)



[Note Before Exchange/Return]

・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.

- To request an exchange or refund for missing or defective products, video evidence of the package unboxing showing all inclusion is required. Exchange and refund requests may be denied without the video.
- The unboxing video shall show all sides of the box before opening and contain the entire opening process.
- If you request an exchange for items shipped at random, the replacement product will also be selected at random.
- Nicks under 5 mm and scratches/dents that may form during manufacture are not grounds for exchange or return.
- For printed/paper/portrait merch, defects on the back or background (not on the face) and scratches, dents, or nicks that may form during manufacture are not grounds for exchange or return.
- Only defects that are visible in the absence of light reflection are eligible for exchange/refund.
- PVC material is sensitive to heat and humidity. Product may distort in shape or stick to other PVC materials. This is not grounds for exchange or return.


・Order Cancellation

- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.

- Please contact our CS center via cscenter_en@smtown.com in order to request for cancellation.


・Exchange∙Return Period

- Misdelivery, product defects: If the order is misdelivered or you have received a defective item, please submit a Private Inquiry to our Customer Service within 7 days from delivery for Exchange/Return requests.


[Items Eligible for Exchange/Return]

- Wrong, damaged, or defective item(s)


[Not Eligible for Exchange/Return]

- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- In the case of made-to-order products or albums with special offers/events for which it is informed on the detail page that exchange/refund is unavailable
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).

- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.



[Product Inquiry] Compensation for defective products is provided according to Fair Trade Commission standards.

WORLD SHIPPING

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