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Product Name NCT DREAM ARTIST CASE - We Boom
Price $21.62
Reward Points 0.10 P (0.50%)
Product Summary 문구가 필요없을 경우에는 [문구없음] 으로 입력해주세요. ARTIST CASE 5만원 이하 구매 시 개별배송비 3,000원이 부과됩니다.
  • MembershipPINK SILVER Basic Points +0.2%
  • Reward PointsPINK GOLD Basic Points +0.5%
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NCT DREAM ARTIST CASE - We Boom up down 21.62 (  0.1)



[상품 구매 시 유의사항]
1. 문구 입력
   - 커스트마이징 가능한 디자인
     ▶ 문자, 숫자, 키보드상으로 입력 가능한 특수문자(*&^%$#@!♥ 등) 가능. 문자+숫자+특수문자 조합도 가능
     ▶ 문구는 디자인에 따라 영문만 가능.  디자인별 입력 조건 확인 필수
     ▶ 문구가 필요 없을 경우 Text Message 란에 '문구없음'으로 입력
   - 커스트마이징 불가 디자인 : 문구 입력 불가

2. 문구 수정
   - 주문 당일 : 수정 가능
   - 주문 당일 이후 : 수정 불가

3. 취소/반품/교환
   - 취소 : 불가. 단, 주문 당일만 가능
   - 반품 : 불가. 단, 불량인 경우 반품 접수 후 불량 확인된 건에 대해 주문 취소
   - 교환 : 불가. 단, 불량인 경우 교환 접수 후 불량 확인된 건에 대해 재제작 발송
   - 반품 주소 : 경기도 남양주시 진건읍 진관리 985-1 2층 와이이케이글래스
     ** 아티스트 케이스는 제작사에서 직접 배송하는 상품이므로 반품 시 착불로 제작사로 보내주시기 바랍니다.
[Product Details] - Product Name: Case
- Material: Polycarbonate
- Size (cm): 14 x 6.5 x 0.8
- Country of Manufacture: South Korea
- Release Date: Aug. 2019

* Due to the manufacturing process, small scratches are not considered a defect nor grounds for return.

* This product is not suitable for children under the age of 14. Do not use for other than intended purpose.
* Compensation for defective products is provided according to Fair Trade Commission standards.
* This product is made to order. Exchanges/returns are not accepted for change or mind or failure to read the caution above.
  • Shipping Method : EMS
  • Shipping Area : Worldwide (EMS destinations excluding Japan, China, Macao, and Hong Kong)
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 5 - 10 days
  • - All other orders will be dispatched on the following day.

    Additional shipping surcharges may apply for rural addresses.

    - Shipment delays may occur due to internal warehouse issues.
    - We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.

    - For items with designated sales period, cancellation is available only during the said period.

    Customs and Duties

    - International shipments may be subject to customs duties and taxes, which are levied once
    the shipment reaches the recipient’s country. Additional charges for customs clearance must be
    fulfilled by the recipient.

    - SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
    Please contact your local customs office for more information.

    Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
    All charges that occur during the process are the customer’s responsibility.

[Returns & Exchanges]

[Note Before Exchange/Return]

・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.

・Order Cancellation

- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.

- Please contact our CS center via in order to request for cancellation.

・Exchanges and Returns

1. Change of Mind
We unfortunately do not accept exchanges and returns due to change of mind.

2. Wrong, Damaged, or Defective Items
If you received a wrong, damaged, or defective item, attach photo evidence (photos of the
whole item as well as damaged part) and submit a Private Inquiry or email us at
cscenter_en@smtown.comwithin 7 days of delivery.

[Items Eligible for Exchange/Return]

- Wrong, damaged, or defective item(s)

[Not Eligible for Exchange/Return]

- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- Made-to-order items, promotional items, and music albums for which a No Return/Exchange
policy is stated on the product page
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).

- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.

[How to Return Items]

If you wish to return/exchange your item, please submit a Private Inquiry or email us at first. You can refer to the return process below.

1. Within 7 days of delivery, attach photo evidence of your defective product
(containing both the whole item as well as damaged part) and include your order number,
product number of wrong/defective item, and reasons for return in your
Private Inquiry or email to

2. We will contact you once we process your return request.

3. Please include your order number, name, and ID on a slip of paper in your return package.

* Items returned without prior request and confirmation are not eligible for refund.
* Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
* Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.

・Exchange/Return Shipping Fees

- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at

[Product Inquiry] Compensation for defective products is provided according to Fair Trade Commission standards.

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