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[POP-UP] SHINee CANDLE + PHOTO CARD - THE MOMENT OF Shine

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$ 41.58 41.58
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Product Name [POP-UP] SHINee CANDLE + PHOTO CARD - THE MOMENT OF Shine
Price $41.58
Reward Points 0.20 P (0.50%)
  • MembershipPINK SILVER Basic Points +0.2%
  • Reward PointsPINK GOLD Basic Points +0.5%
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[POP-UP] SHINee CANDLE + PHOTO CARD - THE MOMENT OF Shine up down 41.58 (  0.2)
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공통정보
*상품 특성상 대한민국 배송만 가능합니다.
*포토카드 증정 마감
*Due to the nature of the product, shipping is only available to Korea.
*PhotoCard giveaway has ended.
*由于产品的性质，运输仅适用于韩国。
*照片卡赠送截止



Product Details Shipping Returns & Exchanges Product Inquiry
[Product Details] - PRODUCT : CNADLE+PHOTO CARD (CANDLE 1pc, PHOTO CARD 1pc)
- USE OF SCENTED CANDLE : FRAGRANCE
- FORMULATION : Burning
- INGREDIENTS : vegetable wax, fragrance (citronellol, etc.)
- ALLERGENS : citronellol, geraniol, eugenol, limonene, cinnamal, linalool, hexyl cinnamal, citral, isoeugenol
- OTHER SUBSTANCES : 1,3,4,6,7,8-hexahydro-4,6,6,7,8,8-hexamethylcyclopenta[g]-2-benzopyran
- SIZE : CANDLE 70 X 50, PHOTO CARD 55 X 85 (MM)
- MANUFACTURE : SM ENTERTAINMENT
- COUNTRY OF MANUFACTURE: SOUTH KOREA
- DATE OF MANUFACTURE: MAY. 2023
- EXPIRATION DATE : 36 months from date of manufacture
- WEIGHT : 4oz

Cosmetic Responsible Retailer : Sentori, Inc./12, 49-gil, Sinbanpo-ro, Seocho-gu, Seoul, Korea
Cosmetics Manufacturer : Percent/82, Dongsan-ro, Danwon-gu, Ansan-si, Gyeonggi-do, Republic of Korea
MANUFACTURER : SM ENTERTAINMENT/83-21, Wangsimniro, Seongdong-gu, Seoul (Seongsu-dong 1-ga, Acro Seoul Forest)/02-6240-9800

[Notice]
- Do not use for any other purpose
- Keep out of the reach of children
- Do not expose to direct sunlight or heat
- Provide adequate ventilation when using in a confined space.
- Beware of possible fire hazard
- Do not subject the candle to shock, such as dropping it.
- Do not tip over or use at an angle
- People with sensitive or damaged skin should avoid prolonged contact with the product.


[CANDLE USAGE AND PRECAUTIONS]
- Dripping, shrinkage, and cracking on the surface are natural phenomena and do not cause any problems during use, so we cannot accept exchanges or returns due to them.
- When using for the first time, please use enough to melt to the edge of the candle.
- Keep the wick at 5mm to prevent sooting, and trim the wick to 5mm before use.
- After use, dip the wick into the wax to extinguish the flame.
- Do not use when going to bed or going out.
- Keep away from pets, children, and direct sunlight.
- Please be sure to ventilate after use.
- Exchanges and returns due to consumer negligence are not accepted.[캔들 사용방법 및 주의사항]

[First Aid]
- If contents are eaten or swallowed, get first aid and consult a physician immediately.
- If medical attention is needed, show product container or labeling information.
- If breathing becomes difficult due to inhalation, move to fresh air and stabilize in a position that makes breathing easier.
- Get medical attention if a skin irritation reaction or red spots occur.

This product may be exchanged or compensated in accordance with the Consumer Dispute Resolution Standards notified by the Fair Trade Commission. Consumer Counseling Center 02-6240-9800

Report number of household chemical products subject to safety verification : DB21-26-0096

[Additional Notice]
- This product is not suitable for children under the age of 14.
- Compensation for defective products is provided according to Fair Trade Commission standards.
[Shipping]
  • Shipping Method : Selected by customer
  • Shipping Area : Worldwide (destinations excluding Japan, China, Macao)
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 5 - 10 days

  • - All other orders will be dispatched on the following day.

    Additional shipping surcharges may apply for rural addresses.

    - Shipment delays may occur due to internal warehouse issues.
    - We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.

    - For items with designated sales period, cancellation is available only during the said period.


    Customs and Duties

    - International shipments may be subject to customs duties and taxes, which are levied once
    the shipment reaches the recipient’s country. Additional charges for customs clearance must be
    fulfilled by the recipient.

    - SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
    Please contact your local customs office for more information.

    Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
    All charges that occur during the process are the customer’s responsibility.

[Returns & Exchanges]

[How to Submit a Request for Exchange/Return]


- Send a picture of the whole or part of the defective item with the order number, product barcode, and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item. - If the size of your file is too large, submit a private inquiry via email at cscenter_en@smtown.com.


1. Send a picture or video of the whole or part of the defective item with the order number, product barcode,
and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item.
2. We will contact you once we process your return request.
3. Please include your order number, name, and ID on a slip of paper in your return package.
・ Items returned without prior request and confirmation are not eligible for refund.
・ Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
・ Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.
・Exchange/Return Shipping Fees
- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at cscenter_en@smtown.com)



[Note Before Exchange/Return]

・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.

- To request an exchange or refund for missing or defective products, video evidence of the package unboxing showing all inclusion is required. Exchange and refund requests may be denied without the video.
- The unboxing video shall show all sides of the box before opening and contain the entire opening process.
- If you request an exchange for items shipped at random, the replacement product will also be selected at random.
- Nicks under 5 mm and scratches/dents that may form during manufacture are not grounds for exchange or return.
- For printed/paper/portrait merch, defects on the back or background (not on the face) and scratches, dents, or nicks that may form during manufacture are not grounds for exchange or return.
- Only defects that are visible in the absence of light reflection are eligible for exchange/refund.
- PVC material is sensitive to heat and humidity. Product may distort in shape or stick to other PVC materials. This is not grounds for exchange or return.


・Order Cancellation

- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.

- Please contact our CS center via cscenter_en@smtown.com in order to request for cancellation.


・Exchange∙Return Period

- Misdelivery, product defects: If the order is misdelivered or you have received a defective item, please submit a Private Inquiry to our Customer Service within 7 days from delivery for Exchange/Return requests.


[Items Eligible for Exchange/Return]

- Wrong, damaged, or defective item(s)


[Not Eligible for Exchange/Return]

- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- In the case of made-to-order products or albums with special offers/events for which it is informed on the detail page that exchange/refund is unavailable
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).

- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.



[Product Inquiry] Compensation for defective products is provided according to Fair Trade Commission standards.

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