Red Velvet [2nd] VELVET POUCH SET A VER. - Chill Kill

(International shipping available)
Visit Store
$ 27.72 27.72
Social Media Share
Basic Information
Product Name Red Velvet [2nd] VELVET POUCH SET A VER. - Chill Kill
Price $27.72
Reward Points 0.13 P (0.50%)
  • MembershipPINK SILVER Basic Points +0.2%
  • Reward PointsPINK GOLD Basic Points +0.5%
Product Option

Select item with details above
Product List
Name Quantity Price
Red Velvet [2nd] VELVET POUCH SET A VER. - Chill Kill up down 27.72 (  0.13)
TOTAL

EVENT

공통정보
*판매 기간 : 1/12(금) 15:00 ~ 재고 소진 시
*Red Velvet Chill Kill [2nd] MD 끼리만 주문 가능합니다.
*2/27 ~ 3/6 이내 배송 시작될 예정입니다.
*각 MD별 수량이 한정되어 있어 수량 소진 시 예고없이 판매 종료 됩니다.
*Sales Period: 1/12 15:00 ~ until out of stock
*Only Red Velvet Chill Kill [2nd] merchandise can be purchased together in the same order.
*This product will be dispatched from 2/27 to 3/6 .
*All merchandise is limited and may run out quickly without notice.
*销售期间: 1/12 15:00 ~ 售完即止
*Red Velvet Chill Kill [2nd] MD 仅限在同系列商品之间购买。
*该商品在于 2/27~ 3/6 期间进行配送。
*各MD商品为限量商品,可能会提前售罄。



[Product Details] Item : VELVET POUCH SET
Material : POLYESTER, PAPER
Size : Velvet Pouch 9X17X3, Photo Card 5.5X8.5 (CM)
Made in Korea
Manufacture Date : 2024.02
Weight : 45g

[Notice]
- Strong friction or force may cause fabric fluff or fraying. Handle with care.
- To prevent distortion, do not heat dry.
- Size may vary by ±1-2CM due to the manufacturing process.
- Be care the bright colored clothes as the humidity or friction may cause color migration on clothes.
- Do not use steam, dryer, or iron which is vunerable to velvet fabric.
- Strong friction or force may cause fabric fluff or flaying. Handle with care.
- Keep away from the fire and sharp objects.
- Wash with lukewarm mild detergent immediately the contaminated part only and dry flat in the shade.
- The color of the product may be slightly different from the actual color depending on the monitor specifications.

[Laundry Guide]
- Hand washing and machine washing is not possible. Please dry clean.
- Sweep off dust with a brush in the direction of velvet texture.
- There may be distortion, color migration, discolored, decolored when using the washing machine and dryer.

[Additional Information]
- This product is intended for people over the age of 14 and is not intended for children.
- This product is subject to exchange or compensation in accordance with the Consumer Dispute Resolution Standards notified by the Fair Trade Commission.
[Shipping]
  • Shipping Method : Selected by customer
  • Shipping Area : Worldwide (destinations excluding Japan, China, Macao)
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 5 - 10 days
  • - All other orders will be dispatched on the following day.

    Additional shipping surcharges may apply for rural addresses.

    - Shipment delays may occur due to internal warehouse issues.
    - We will contact you separately in the case of foreseeable shipping delays and/or sold-out items.

    - For items with designated sales period, cancellation is available only during the said period.


    Customs and Duties

    - International shipments may be subject to customs duties and taxes, which are levied once
    the shipment reaches the recipient’s country. Additional charges for customs clearance must be
    fulfilled by the recipient.

    - SMTOWN &STORE has no control over customs charges. Customs policies vary widely by country.
    Please contact your local customs office for more information.

    Orders that are returned due to the recipient’s refusal to pay customs duties will not be shipped again.
    All charges that occur during the process are the customer’s responsibility.

[Returns & Exchanges]

[How to Submit a Request for Exchange/Return]


- Send a picture of the whole or part of the defective item with the order number, product barcode, and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item. - If the size of your file is too large, submit a private inquiry via email at cscenter_en@smtown.com.


1. Send a picture or video of the whole or part of the defective item with the order number, product barcode,
and reason for return/exchange to cscenter_en@smtown.com within 7 days after receiving the item.

2. We will contact you once we process your return request.
3. Please include your order number, name, and ID on a slip of paper in your return package.
Items returned without prior request and confirmation are not eligible for refund.
Return Shipping Fees
- Refunds/exchanges are not offered for change of mind.
- For wrong or defective items, the store is responsible for return shipping fees.
Cash on delivery is not available for EMS shipments. If you send us a copy of your return
shipment receipt, we will refund the shipping fee after confirmation.
・Exchange/Return Shipping Fees
- Change of Mind: Returns are not accepted.
- Wrong, Damaged, or Defective Items: The store is responsible for return shipping fees.
(For details, please submit a Private Inquiry or email us at cscenter_en@smtown.com)



[Note Before Exchange/Return]

・The color of the actual product may vary from image depending on your monitor’s
resolution settings. The color and placement of the product label may also vary from image.

- To request an exchange or refund for missing or defective products, video evidence of the package unboxing showing all inclusion is required. Exchange and refund requests may be denied without the video.
- The unboxing video shall show all sides of the box before opening and contain the entire opening process.
- If you request an exchange for items shipped at random, the replacement product will also be selected at random.
- Nicks under 5 mm and scratches/dents that may form during manufacture are not grounds for exchange or return.
- For printed/paper/portrait merch, defects on the back or background (not on the face) and scratches, dents, or nicks that may form during manufacture are not grounds for exchange or return.
- Only defects that are visible in the absence of light reflection are eligible for exchange/refund.
- PVC material is sensitive to heat and humidity. Product may distort in shape or stick to other PVC materials. This is not grounds for exchange or return.


・Order Cancellation

- You can only cancel orders that are in [Payment Confirmed] or [Pending Shipment] status.

- Please contact our CS center via cscenter_en@smtown.com in order to request for cancellation.


・Exchange∙Return Period

- Misdelivery, product defects: If the order is misdelivered or you have received a defective item, please submit a Private Inquiry to our Customer Service within 7 days from delivery for Exchange/Return requests.


[Items Eligible for Exchange/Return]

- Wrong, damaged, or defective item(s)


[Not Eligible for Exchange/Return]

- Simple change of mind
- Wrong, damaged, or defective items that show signs of post-delivery usage or mishandling
- In the case of made-to-order products or albums with special offers/events for which it is informed on the detail page that exchange/refund is unavailable
- Differences in color due to the customer’s monitor resolution and/or photo shoot settings
- Product prints/patterns that differ from product image
- Return packages that do not include the promotional gifts in initial shipment
- Items purchased online from SMTOWN &STORE may not be
exchanged or returned at our offline stores.
- Items purchased from our offline stores may not be exchanged
or returned at SMTOWN &STORE (online).

- Included gift(s) must be returned along with the purchased item(s).
- Exchange/Return policies may vary by item. Please refer to the product pages for details.



[Product Inquiry] Compensation for defective products is provided according to Fair Trade Commission standards.

Hurry Up!

This item is low in stock.




WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

GO
close